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X-WR-CALDESC:This Top Five series will feature experts in human resources\,
  marketing\, accounting\, IT and others. They will introduce five things o
 n certain topic that will help you be successful in your small business.\n
 \nWith the impact COVID-19 has had on our lives\, both personally and prof
 essionally\, it is understandable to feel confused\, anxious and even isol
 ated. Although we may not be able to control everything that happens to us
 \, we can control our attitude. Now more than ever is it important to gain
  control of your life by gaining control of your attitude. This recently u
 pdated program has delighted and reenergized people around the world!\n\nA
 fter participating in this dynamic program\, you will be able to: • Apprec
 iate and enjoy the benefits of a positive attitude • Analyze how good\, ba
 d\, and ugly attitudes are communicated • Adjust your attitude using five 
 “attitude adjustment” techniques • Maintain a positive attitude in a “nega
 tive” environment.\n\n  Since 1989\, Michele Matt has been sought after in
  healthcare for her unique ability to stimulate an entire organization to 
 peak performance. As a dynamic and highly effective communicator\, she bri
 ngs a refreshing focus through a variety of practical solutions for positi
 ve change such as: • Culture Assessment Process • Customer Service Skills 
 • Leadership Development Strategies • Onsite and Online Talent Development
  • Process Improvement • Strategic Planning • Team building Since 2005\, C
 ustom Learning Systems has contracted Michele to implement a Service Excel
 lence Initiative™ within over 50 healthcare organizations to improve the p
 atient experience through process improvement and employee engagement. Dur
 ing the pandemic in 2020 and 2021\, one of her hospital clients\, Memorial
  Hospital in Carthage\, Illinois earned a 5-star status from CMS for consi
 stently delivering an exceptional patient experience. Scan the QR Code to 
 see the documentary of their journey. JERHRGroup.com | 515-326-1908 | Mich
 ele@jerhrgroup.com Michele is a Certified Speaking Professional (CSP) and 
 Certified Virtual Presenter (CVP). Michele is appropriately recognized as 
 “The Attitude Adjuster” because she has written several books and training
  resources on the topic\, including the bestselling book Attitude: The Cho
 ice is Yours and awardwinning training video ATTITUDE!™ Resolving Difficul
 t Situations in the Workplace. Her signature keynote Staying Positive in a
  Negative World continues to be the most requested program each year
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DTSTAMP:20260526T092017Z
DESCRIPTION:This Top Five series will feature experts in human resources\, 
 marketing\, accounting\, IT and others. They will introduce five things on
  certain topic that will help you be successful in your small business.\n
 \nWith the impact COVID-19 has had on our lives\, both personally and prof
 essionally\, it is understandable to feel confused\, anxious and even isol
 ated. Although we may not be able to control everything that happens to us
 \, we can control our attitude. Now more than ever is it important to gain
  control of your life by gaining control of your attitude. This recently u
 pdated program has delighted and reenergized people around the world!\n\nA
 fter participating in this dynamic program\, you will be able to: • Apprec
 iate and enjoy the benefits of a positive attitude • Analyze how good\, ba
 d\, and ugly attitudes are communicated • Adjust your attitude using five 
 “attitude adjustment” techniques • Maintain a positive attitude in a “nega
 tive” environment.\n\n  Since 1989\, Michele Matt has been sought after in
  healthcare for her unique ability to stimulate an entire organization to 
 peak performance. As a dynamic and highly effective communicator\, she bri
 ngs a refreshing focus through a variety of practical solutions for positi
 ve change such as: • Culture Assessment Process • Customer Service Skills 
 • Leadership Development Strategies • Onsite and Online Talent Development
  • Process Improvement • Strategic Planning • Team building Since 2005\, C
 ustom Learning Systems has contracted Michele to implement a Service Excel
 lence Initiative™ within over 50 healthcare organizations to improve the p
 atient experience through process improvement and employee engagement. Dur
 ing the pandemic in 2020 and 2021\, one of her hospital clients\, Memorial
  Hospital in Carthage\, Illinois earned a 5-star status from CMS for consi
 stently delivering an exceptional patient experience. Scan the QR Code to 
 see the documentary of their journey. JERHRGroup.com | 515-326-1908 | Mich
 ele@jerhrgroup.com Michele is a Certified Speaking Professional (CSP) and 
 Certified Virtual Presenter (CVP). Michele is appropriately recognized as 
 “The Attitude Adjuster” because she has written several books and training
  resources on the topic\, including the bestselling book Attitude: The Cho
 ice is Yours and awardwinning training video ATTITUDE!™ Resolving Difficul
 t Situations in the Workplace. Her signature keynote Staying Positive in a
  Negative World continues to be the most requested program each year
DTSTART;TZID=America/Chicago:20220928T090000
DTEND;TZID=America/Chicago:20220928T100000
LOCATION:Zoom
SUMMARY:Top Five Ways to Stay Positive in a Negative World with Michele Mat
 t\, CSP\, CVP
END:VEVENT
END:VCALENDAR